Refund And Return Policy

Effective Date: [01-08-2023]

At Devika Adivasi Herbal Hair Oil , we are committed to customer satisfaction and want you to be completely happy with your purchase of our herbal hair oil. If, for any reason, you are not satisfied with your order, we offer a comprehensive refund and return policy outlined below:

  1. Returns:

a. Eligibility: We accept returns for [Herbal Hair Oil] purchased directly from our website within 7 Days from the date of delivery.

b. Condition of Product: To be eligible for a return, the product must be unused, unopened, and in its original packaging. It should be in the same condition as when you received it.

c. Return Process: To initiate a return, please contact our customer support team at 6361454557 / 9945331895. Provide your order details, reason for the return, and any relevant information. We will guide you through the return process and provide a return merchandise authorization (RMA) number.

d. Shipping: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.

e. Refunds: Once we receive and inspect the returned product, we will notify you about the status of your refund. If the return is approved, we will issue a refund to your original payment method within 7 business days. Please note that the original shipping costs are non-refundable.

  1. Refunds:

a. Eligibility: We offer refunds for orders that meet the return policy criteria or in cases where there are defects in the product.

b. Refund Amount: The refund amount will be the purchase price of the returned product, minus any applicable shipping charges.

c. Refund Processing: Once your return is received and inspected, we will process the refund and send you a notification email. Please allow sufficient time for the refund to be reflected in your account, depending on your payment method and financial institution.

  1. Damaged or Defective Products:

a. If you receive a damaged or defective product, please contact us immediately at 6361454557 / 9945331895. Provide your order details and a clear description or photo of the damage/defect. We will address the issue promptly and, if eligible, offer a replacement or a full refund, including shipping costs.

  1. Exchanges:

a. We currently do not offer direct product exchanges. If you need a different product, please initiate a return as outlined in section 1 and place a new order for the desired item separately.

  1. Cancellations:

a. Order cancellations are possible before the product is shipped. Please contact us at 6361454557 / 9945331895 to request a cancellation. If the order has already been shipped, you can follow the return process mentioned above.

  1. Contact Us:

If you have any questions, concerns, or require assistance related to our refund and return policy, please contact our customer support team at 6361454557 / 9945331895.

Please read and understand our refund and return policy before making a purchase from . By placing an order with us, you agree to abide by these terms and conditions.

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